Digital Products No-Refund Policy

Effective Date: October 2026

1. All Sales Are Final

All purchases made on SoloBusiness (including individual eBooks, bundles, and digital downloadable materials) are strictly non-refundable.

Because our products are digital assets delivered immediately upon successful payment confirmation, they are considered "opened" and "consumed" instantly. Once access or download credentials have been generated, we cannot process returns, cancellations, or exchanges.

2. Exception: Duplicate Charges

The sole exception to our no-refund policy is in the case of accidental duplicate billing:

  • If you were billed more than once for the same order due to a payment gateway timeout or banking network glitch, we will verify the double charge and immediately refund the duplicate payment (100%) back to your original payment method.

3. Download & Technical Support

If you experience any difficulties receiving your download email or accessing your purchased PDF file:

  • Our support team is on standby to assist you. We will gladly regenerate your download token or email your purchased files directly.
  • You can log into your account at any time and access your purchased books from the My Library dashboard.

4. Support Contact

For duplicate billing inquiries or technical delivery assistance, contact us at support@solobusiness.in with your Order ID and payment transaction reference.